Server issues
Submitted by admin on Tue, 2010-11-02 17:01
My Gallery
This is the time of the year when the iKolam server comes under severe stress. Some members have emailed me personally and some have posted online about connection issues. Some received "Access denied" messages for certain pages. To alleviate the situation, we have disabled certain provisions of the server (like Account/Track, which burdens the server quite a bit). Hopefully this should enable us to get through this season.
When you do see access denied or any other error messages, please email the address of the page as well as the error message reported. This will help us quickly address the problem.
Comments
Lata
Tue, 2010-11-02 21:04
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Sorry members, if you're using Internet Explorer, the thumb images appeared shifted in the main pages. We're trying to fix the problem, and will keep you posted. For us, Firefox seems to be working fine. Please bear with us.
admin
Tue, 2010-11-02 21:16
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IE seems to work fine now. Please let us know if you're experiencing problems.
subashini
Wed, 2010-11-03 17:58
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Parse error: syntax error, unexpected $end in /srv/www/ikolam.com/drupal/sites/all/modules/simplenews/simplenews.module on line 1740".I got this above error message when i was browsing , in ikolam.I don't know the reason or meaning.I am unable to see the images sometimes.I am using Firefox , Lata.
Lata
Wed, 2010-11-03 18:04
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I'll look into it, thank you. In the meantime, can you please switch to IE?
subashini
Wed, 2010-11-03 18:09
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what is IE?
Lata
Wed, 2010-11-03 18:12
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The browser; Internet Explorer.
subashini
Wed, 2010-11-03 18:21
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In IE I am unable to see any images or comments too.
Lata
Wed, 2010-11-03 18:24
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I'm logged in both Firefox and IE, and I'm able to browse, post member images, see/read everything, and post comments as well. Please try clearing your cache, just in case.
smahalakshmi
Wed, 2010-11-10 04:36
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Dear Latha,
I have emailed you earlier that I'm unable to view certain rangoli / kolams in advanced category. It was giving me a message as "Access denied. You are not authorised to view this page". Now, for the same items, I receive a message as "Sorry. The server encountered an error. Please try again later". For e.g. I tried to access the link "http://www.ikolam.com/node/8853?p=343" and got the error message "Server error". Can you please check it from your end, if everything is ok?
Mahalakshmi
shalini_srivastava
Wed, 2010-11-10 22:55
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i m not able to view my work... can u help just 1 work(Dhanteras) is visible
Pragaya
Thu, 2010-11-11 22:29
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I had uploaded some kolams/rangolis on 10th instant. Out of those, I am able to view only one in my gallery.
I thought I will upload the rangoli for the contest after this problem, if at all any, is sorted out. I presume due to server overload.
Lata
Fri, 2010-11-12 16:58
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Hi Pragaya, we don't publish all kolams created by the same author, on the same day. If you had uploaded 3 images, you'll see one image published per day. This method was preferred by some of our regular users long time ago. There is no server overload, so please upload your contest-rangoli.
Hi Shalini, please refer to what I've mentioned at the top (to Pragya).
Hi Mahalakshmi, we'll look into it and get back to you later.
Pragaya
Sat, 2010-11-13 04:25
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Thank yu for the reply. I shall upload the contest rangoli now. I will upload many more kolams/rangolis also.
Pragaya
Fri, 2010-11-19 22:39
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Hi just wanted to check it out. There were two uploads , one a simple kolam and another a rangoli. This was uploaded about 10 days back but still i cannot view them. But my subsequent uploads can be seen in my gallery. Should i wait or should I upload them again??
veena manigandan
Sun, 2010-11-28 01:33
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Lata - I had uploaded one kolam on 19th Nov but this is still not seen in my gallery. I have even sent you email with the kolam attachment. Please check if you have received this. Or should I upload this again.
Lata
Sun, 2010-11-28 01:40
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I thought I emailed you already about this. No need to upload again Veena, it made it just fine, and will be published the day after tomorrow. Thanks for your patience.